A Consumer Protection and Employment Law Firm Serving California, Ohio, Pennsylvania, and Illinois.

Debt collection agency shut down for harassing consumers

Categories:

Debt collection agencies doing business under the names Central Resource Management, Final Claims Asset Locators, Final Control Asset Locators, Interchange Payment Solutions, Next Step Services, Portfolio Asset Assurance, Silverbayย Services, and Teleport, all run by Tobias Boylandย were shut down by Attorney General Andrew M. Cuomo for harassing consumers in violation of federal and stateย laws.

An investigation conducted byย Cuomoโ€™s officeย revealed that the debt collectors regularly demanded payment for non-existent debts and substantially inflated the amount owed on an actual debt.ย  Illegally using fake law enforcement identities, the debt collectors coerced consumers into agreeing to make payments.ย  Intimidated at the prospect of being arrested and humiliated, consumers often authorized withdrawals from their checking accounts and sent money orders to the debt collectors.

In a highly unusual response by regulators,ย prosecutors chargedย 12 rogueย debt collectors with grand larceny.ย  According to a Buffalo newspaper report, the defendants are the first instance of employees being arrested and charged with crimes for overly aggressive collection tactics.

State Supreme Court Justice Paula L. Feroletoย issued orders barring Boyland andย 3 of hisย associates from ever again working in the debt collectionย profession in New York.

One victimized consumer received a voicemail threatening to have the county sheriffโ€™s department serve a warrant for charges atย his job, unlessย heย contacted the collection agency that same day.

Another consumer received a voicemailย from a debt collectorย threatening to have the victim arrested atย her job and then proceededย to warn her to find a place forย her kids to stay and lock upย her house because she would be in jail.

Yet, anotherย victim taped a live conversation with a debt collector who threatened to have the district attorneyย “pick herย up”ย for violating the law.

The Fair Debt Collection Practices Act (FDCPA)ย prohibits debt collectors fromย impersonating law enforcement, threatening to have aย consumer arrested,ย ย accusing the consumer of committing a crime.

Ifย you are being harassed by debt collectors, in violation of the FDCPA, you may be entitled to compensation.ย  Please call Consumer Protection Attorney, Todd M. Friedman at 877-449-8898 for a free consultation

Published: April 5, 2013

Updated: March 28, 2025


This is attorney advertising. These posts are written on behalf of Law Offices of Todd M. Friedman, P.C. and are intended solely as informational content. These blogs in no way provide specific or actionable legal advice, nor does your use of or engagement with this site establish any attorney-client relationship. Please read the disclaimer


More Insights from the TMF Blog

Debt Collection Harassment: Know Your Rights Under the FDCPA and California Law

Table of Contents Key Takeaways Debt collectors frequently cross legal lines in their pursuit of payment, subjecting California consumers to harassment, deception, and abuse. ...

Credit Reporting Errors: How to Fix Your Credit Report and Sue for Damages

Table of Contents Key Takeaways Credit report errors affect millions of Americans, leading to denied loans, higher interest rates, and employment rejections. Understanding your ...

Robocall and Telemarketing Violations: How to Stop Unwanted Calls and Get Compensation

Table of Contents Key Takeaways Illegal robocalls and unwanted telemarketing remain among the most common consumer complaints despite federal and state laws prohibiting these ...

Unfair Business Practices: California’s UCL and Consumer Protection Remedies

Table of Contents Key Takeaways California’s Unfair Competition Law provides consumers with powerful tools to combat deceptive and unfair business practices. Understanding these protections ...

Unfair Business Practices: California’s UCL and Consumer Protection Remedies

Table of Contents Key Takeaways Four-year statute of limitations applies to most UCL claimsCalifornia’s Unfair Competition Law provides consumers with powerful tools to combat ...
a close-up of a product

Ninth Circuit Affirms Class Action Against J&J Over โ€œOil-Freeโ€ Deceptionโ€”Todd M. Friedman P.C. Leads the Fight

When a label says “oil-free,” consumers deserve to trust it. At the Law Offices of Todd M. Friedman, P.C., we hold corporations accountable when ...